Data Protection Information

Data protection information for using the website www.studyliving.de

As of 10/2024

We take the protection of your personal data very seriously and strive to inform you comprehensively about the processing of your personal data. The following data protection information provides you with information about the manner in which and the purposes for which we process personal data about you when you are a visitor to our website or contact us.

As a rule, we collect your personal data from you yourself. The EU General Data Protection Regulation (GDPR) serves as the legal basis in particular.

1. Controller within the meaning of Art. 4 No. 7 GDPR

The controller within the meaning of Art. 4 No. 7 GDPR for the data processing described below is:

  • Schwarz Campus Service GmbH & Co. KG
  • Stiftsbergstraße 1
  • 74172 Neckarsulm

2. Communication by e-mail/telephone/post/contact form

2.1. Purposes and legal basis of data processing

Of course, we treat personal information that you provide to us by e-mail/telephone/post/contact form confidentially. We use your data exclusively for the intended purpose of processing your request. The legal basis for data processing is Art. 6 para. 1 lit. f) GDPR. The legitimate interest results from the interest in answering your inquiries and thus maintaining and promoting customer satisfaction.

2.2. Recipients/categories of recipients

As a matter of principle, we exclude the disclosure of data to third parties outside of Schwarz Campus Service GmbH & Co. KG. Exceptionally, data is processed by processors on our behalf. These are carefully selected in each case, are also audited by us and contractually bound in accordance with Art. 28 GDPR.

2.3. Obligation to provide your data

You are neither contractually nor legally obliged to provide us with personal data. However, if you do not provide us with the data required to process your request, we will not be able to process or answer it.

2.4. Storage duration

All personal information that you send to us in connection with inquiries will be deleted by us no later than 90 days after the final response has been given to you, or securely anonymized. The retention period of 90 days is explained by the fact that it may occasionally happen that you contact us again about the same matter after a response and we then have to be able to refer to the previous correspondence. Experience has shown that follow-up questions to our answers generally no longer occur after 90 days.

In the event that you assert your data subject rights, your personal data will be stored for 3 years after the final response as proof that we have provided you with comprehensive information and that the legal requirements have been met.

3. Data we process when you visit this website

3.1. Purposes and legal basis of data processing

When you visit this website, log files with the following content are generated:

  • The website from which you access our site;
  • The IP address;
  • The date and time of access;
  • The client's request;
  • The http response code;
  • The amount of data transferred;
  • Information about the browser and operating system you are using.

The legal basis for data processing is Art. 6 para. 1 lit. f) GDPR. The legitimate interest arises from the protection of our systems and the prevention of abusive or fraudulent behavior each time a user accesses this website.

3.2. Recipients/categories of recipients

In exceptional cases, your personal data may be accessible for support and maintenance purposes to Schwarz IT KG, Stiftsbergstraße 1, 74172 Neckarsulm, as the website and your data are hosted and stored on our behalf on servers provided and operated by Schwarz IT KG.

3.3. Obligation to provide data

You are neither contractually nor legally obliged to provide us with personal data. However, the aforementioned data is processed for technical reasons as soon as you call up our site. If you do not wish to provide us with the data, you unfortunately cannot use our website.

3.4. Storage duration

The data is stored by us until it is no longer required for the fulfillment of the stated purposes.

4. Your data subject rights

In accordance with Art. 15 para. 1 GDPR, you have the right to receive information about the personal data stored about you free of charge upon request.

In addition, if the legal requirements are met, you have a right to rectification (Art. 16 GDPR), erasure (Art. 17 GDPR) and restriction of processing (Art. 18 GDPR) of your personal data.

Insofar as data processing is based on Art. 6 para. 1 lit. e) or lit. f) GDPR, you have a right to object under Art. 21 GDPR. Insofar as you object to data processing, this will not take place in the future unless the controller can prove compelling legitimate grounds for further processing that outweigh the data subject's interest in the objection.

If you have provided the processed data yourself, you have a right to data portability under Art. 20 GDPR.

Insofar as data processing is based on consent in accordance with Art. 6 para. 1 lit. a) or Art. 9 para. 2 lit. a) GDPR, you can revoke your consent at any time with effect for the future without affecting the lawfulness of the processing carried out so far.

In the aforementioned cases, if you have any unanswered questions or in the event of complaints, please contact the Data Protection Officer in writing or by e-mail. You also have the right to lodge a complaint with a data protection supervisory authority. The data protection supervisory authority of the federal state in which you live or in which the controller has its registered office is responsible.

5. Contact Data Protection Officer

If you have any further questions about the processing of your data or the exercise of your rights, you can contact the responsible Data Protection Officer at the controller:

  • Schwarz Campus Service GmbH & Co. KG
  • Data protection officer
  • Stiftsbergstraße 1
  • 74172 Neckarsulm

Email: datenschutz@mail.schwarz